I am not going to lie, I do receive lots of parcels every month, and I know some of those delivery companies already know my address by heart. Online shopping became quite popular during the lockdown, and in my case, it is part of my job. So, it carried on after the pandemic as well.
And I know that choosing the right door-to-door service can be a difficult task for some companies and peers.
There are several ways to send or move your things from one place to another. From international shipments, air and sea freight, freight forwarding, and port-to-port transport. E-commerce services are here to help us out in many ways.
The most popular one is the door-to-door transport that reduces the amount of travel time required, due to fast transport; it practical and reliable service.
From my own experience, I know for a fact that it’s almost impossible to predict a problem with the parcel when you are waiting for a delivery. Most of the time we have it delivered with total accuracy and safety.
But is it possible to find an accurate service to send your parcels?
To avoid some trouble, it is necessary to consider other factors such as safety and tracking of the goods, as well as the professionalism of the courier service chosen.
The first step is picking the reliable and flexible ones in your area. Salvesen Courier Services in Edinburg operates nationwide, 24 hours a day, seven days a week, 365 days a year offering flexible and stress-free courier services to businesses and the public sector.
Therefore, there are other several factors to consider before choosing the best courier service for your business. Let’s check some of them now.
Costs and Quality of Service
Another factor that should carefully be considered is the cost of deliveries for both, the customer, and the company. It’s well-known that a client sometimes gives up a product because of the value of the freight.
You’ll probably need to identify your customers’ needs, including quality and commitment to deliver goods on time. So sometimes, choosing an inexpensive service could sacrifice your e-commerce experience.
Remember that the delivery time promised to the client should be respected. We all have been there – There is nothing more frustrating than waiting for a parcel that was supposed to be delivered at a specific time and day, and it never comes.
Unforeseen events do not justify delays – contrary, they should already be foreseen in the estimated time. Check all the deadlines offered by the carrier, as well as the prices before even considering sending it.
An online delivery platform should always offer a business-hours chat service channel. Solutions that provide support via phone end up losing scale in service and increasing the waiting list, which is not beneficial to anyone.
Therefore, the most efficient way of answering is even via chat or by another channel that allows text messaging.
This facility can be obtained both at the post office and at the carriers, depending on the supplier you choose. It is always good to rely on this type of service to keep your customers calm and informed about the progress of orders. After all, time is money, and we don’t have spare time to waste.
*This is a collaborative post.